FAQ

Questions about

Ordering and Shipping

What is the minimum order quantity for wholesale orders?

There is no order minimum. We're pleased to offer industry exclusive pricing to our approved partners, no matter how many items they need.

 

What's the lead time for orders?

Within the UAE, the estimated delivery time for standard shipping is 1-3 business days, depending on the destination.

For more details on shipping methods, large volume orders see our full shipping policy

 

How will my order be packaged?

We take care to package orders so they arrive safely, without breakage or spillage.

Your order will arrive in materials made from recycled content.

 

How can I track my order?

Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment and estimate the delivery date.

 

Do you offer a product guarantee?

Yes! We stand behind the quality of our products. If you're unsatisfied for any reason, we'll make it right.